Shipping and Handling
Orders are shipped from our warehouse in Ontario, Canada. Most orders are shipped within 2-3 days between Monday-Friday. Fed-Ex is our preferred carrier. Canadian delivery rates are automatically calculated based on your delivery location using standard ground service, any express or next day service will be an extra charge. We will ship internationally at the most economical rate possible.
Links to Third Party Sites
We provide links to third party sites for your convenience. The inclusion of any link does not imply our endorsement of the site. When you link to a third party site, you leave the site. The linked sites are not under our control and we are not responsible for the content of any linked site.
Internet Fraud
In the interest of preventing Internet fraud, Trillium Sales and Distribution Inc. reserves the right to refuse to ship any order that is submitted with an untraceable or free email address, or an invalid telephone number or ship to any p/o box.
Wherever your Personal Information may be held within Trillium Sales and Distribution Inc. or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. All your ordering information relating to credit card information is secured by the credit card provider and governed by their security and privacy policy. Trillium Sales and Distribution Inc. does not receive or maintain any of the customer's credit card information on its system.
For site security purposes and to ensure that this service remains available to all users, Trillium Sales and Distribution Inc. web servers employ industry-standard methods to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on Trillium Sales and Distribution Inc. servers are strictly prohibited and may be punishable by law.
In the specific context of this security monitoring, there is no expectation of privacy. However, only in the case of actual law enforcement investigations, will we attempt to identify individual users or their usage habits.